Privacy Policy
Last updated: September 2026
BudapestFootball.com is operated by Csakjegyek Kft. (“we”, “us”, “our”). This Privacy Policy explains what information we collect and how we use it.
1. Data Controller
Csakjegyek Kft.
Registered office: 1163 Budapest, Cziráki utca 24-32. A1. ép. 2. em. 110. ajtó, Hungary
Company registration number: 01-09-297248
Tax number: 25935576-2-42
Email: info@csakjegyek.hu
2. Information We Collect
BudapestFootball.com is a football ticket and matchday aggregator. We do not process payments or collect payment-card information through the website.
When you submit a ticket request, we collect only:
Email address
Number of tickets requested
Ticket type requested
We use this information solely to handle and respond to your ticket enquiry.
3. Analytics and Hotjar
We collect anonymised website analytics to understand how visitors use BudapestFootball.com and to improve the website.
We also use Hotjar to understand how visitors interact with the website, including navigation patterns and page interactions.
Where required by applicable law, non-essential analytics and Hotjar technologies are activated only after you provide consent through our cookie settings.
4. How We Use Your Information
Information submitted through a ticket request is used to:
process and respond to your enquiry;
communicate with you regarding your request; and
provide the information or assistance you requested.
We do not sell your personal information or share your ticket-request information with football clubs or external ticket providers that are not operated by Csakjegyek Kft.
5. Email Service Provider
We use Mailgun as our email infrastructure provider to send and receive communications related to BudapestFootball.com.
Mailgun may process information necessary to provide these email services on our behalf. Mailgun acts as a service provider/data processor in connection with these communications and does not receive your information from us for independent marketing purposes.
6. Data Retention
We retain ticket-request information only for as long as reasonably necessary to handle your enquiry and related communication, unless a longer retention period is required by law.
7. Cookies
BudapestFootball.com may use cookies and similar technologies necessary for the operation of the website.
Analytics and Hotjar technologies are used in accordance with your cookie preferences where consent is legally required. You can change your preferences through the website's cookie settings.
8. Your Rights
Under applicable data-protection law, including the GDPR, you may have the right to:
request access to your personal data;
request correction or deletion of your personal data;
request restriction of certain processing;
object to certain processing; and
withdraw consent where processing is based on consent.
To exercise your rights, contact info@csakjegyek.hu.
You also have the right to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH).
9. Third-Party Websites
BudapestFootball.com may contain links to football clubs, ticket sellers and other third-party websites.
If you follow a link to another website, that website is independently responsible for its processing of your personal information. We recommend reviewing the relevant third party's privacy policy.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on BudapestFootball.com.
12. Contact
For questions about this Privacy Policy or your personal data, contact:
Csakjegyek Kft.
1163 Budapest, Cziráki utca 24-32. A1. ép. 2. em. 110. ajtó
Hungary
info@csakjegyek.hu